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Shipping Policy
Nutrition ZoneOnline.com Shipping Policy and Return Policy
Domestic mainland shipping is $6 flat. We Ship through UPS and USPS.
Hawaii and Alaska
Orders to Alaska are $30 and Hawaii is $20.
PO Boxes
We NOW ship to PO Boxes.
What about Military Orders: APO, FPO addresses
All Military orders are shipped by USPS Priority Mail. Delivery time to the military address you provide may vary. USPS is the only service which provides delivery confirmation to military address. Any damages or claims must be reported to us within 24 hours of receipt of the package. If the package is damaged, take the damaged package to the military postal unit and file a report. Rates will vary. Please contact Chris@nutritionzonefranchise.com for more information on rates.
International Shipping Options
* International Shipping: Standard, economical shipping method only. There is no tracking available. Prices vary. Please contact Chris@nutrionzonefranchise.com for more information regarding international shipping rates.
International Shipping Policies
International shipping prices will vary and be based upon package weight and destination. Do not order items that are illegal to import into your country. Laws are different in each country and it is not Nutrition Zone Online’s responsibility to know your local laws and regulations. It is your responsibility to check with your local customs office to see if your country permits the shipment of our products to your country. If the package is seized by customs for any reason and the package is not returned to nutrition zone online, a refund will not be issued. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges. Payment is required before order will be shipped. Payment must be by a valid credit card, U.S. or International Money Order, or personal check drawn from a U.S. bank. Customer is responsible for any duties and/or taxes that may apply. We do not collect any duties and/or taxes from you and do not know how much they will cost you. Check with your local customs office. Exact sale amount will be reported on customs form. Please do not ask us to claim less than the actual sale amount. For a description of the package contents on the Customs form, we claim "Food supplements - for personal use only". There will be no exceptions to this.
Import nutritional supplements at your own risk! You, as the importer, take full responsibility for any item ordered.
If your package is seized, that country may destroy the shipment, send it back to us, or collect the banned items and move the rest forward. If your shipment contains 1 banned item, we are not responsible for seizure of that item. International Shipping may take up to a month to deliver to your country due to custom delays. If for any reason the package is seized by customs, we reserve the right to not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 15% restocking fee will be applied to orders returned by customs as "unclaimed."
Refund Policy
NutritionZoneonline.com does not issue direct refunds for the products sold via the online store or by phone transaction. All refunds regarding defective products and guarantees must be taken up directly with the respective manufacturer, if and only if they offer such a policy. All products sold on this site are not guaranteed effective by the owners of this site; product descriptions are merely a copy of information found on the manufacturer website, and hence, we are not directly responsible for the claims made about the products. We do ask that feedback regarding the effectiveness of the merchandise be posted on this site, as to allow other consumers to make informed decisions. Please note, bulk powders are not returnable, but for all other items, there is a 20% restocking fee.
Shipping Limitations. When an order is placed, it will be shipping to an address designated by the purchaser. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipment |
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